Frequently asked questions

Linkana is Brazil’s leading SRM (Supplier Relationship Management) platform. It centralizes supplier onboarding, qualification, monitoring and evaluation in one environment, integrated with major ERPs and e-procurement systems.

Linkana automates supplier onboarding, qualification and continuous monitoring. Suppliers self-onboard through a portal; data is enriched with real-time public-data signals; and approvals run through configurable flows that connect compliance, procurement, ESG and risk teams.

No. Linkana is an SRM — a platform that organizes and keeps the company’s supplier base up-to-date, connecting with the existing ERP or procurement solution.

Mid-market and enterprise companies that need to automate and scale supplier management, including organizations like Vale, Suzano, XP, Raízen, Motiva and Einstein.

Yes. Linkana follows international information security standards, runs annual penetration tests and uses Cloudflare WAF as web application firewall. Linkana is ISO/IEC 27001 certified — see real-time controls at our Trust Center.

Yes. All data processed on Linkana follows the principles of Brazil’s General Data Protection Law (LGPD) and is stored on certified, secure cloud providers.

Yes. The platform integrates with systems like SAP, Oracle, TOTVS, Ariba, Coupa, Serasa and Bernhoeft, plus services for building and maintaining custom integrations.

Yes. You can create indicators and customizable evaluations by contract, category or supplier — with automatic performance score calculation.

Yes. Linkana lets you create configurable forms, flows and approval criteria by category, risk level and supplier type.

Supplier onboarding, qualification, continuous monitoring, performance evaluation and approval flows — all integrated to your ERP and procurement systems.

Customers report 70–80% reductions in supplier qualification time, full audit trails, fewer manual touchpoints, structured ESG visibility and tighter risk controls. See real customer outcomes in Success stories.

Linkana is the first networked SRM in Brazil — suppliers create a single profile and reuse it across multiple buyers. Combined with real-time public-data signals, deep ERP integrations and a focus on continuous monitoring, this delivers faster qualification and stronger governance than legacy supplier portals.

No. Linkana is an enterprise platform with custom plans based on supplier volume, contracted modules and integrations needed.

Fill out the contact form on the website or book a demo with our sales team.

Yes. All customers have access to Linkana Support, with help desk via chat, email and a knowledge base. Response times and channels vary by plan — see our Service Level Agreement for details.